Russian Caravan

tea.o.graphy

Russian Caravan

Sale price$5.00
Size:

Size

Quantity:
Pickup available at 125 Kit Carson Road Usually ready in 2-4 days

Russian Caravan

Sample {3 servings}

125 Kit Carson Road

Pickup available, usually ready in 2-4 days

125 Kit Carson Road
Taos NM 87571
United States

Ordering Info

PROCESSING TIMES

We dedicate much care and attention to each and every order. Because our teas and items are hand-packaged to order, you can be assured that you are receiving the most fresh, flavorful and quality teas and products. Please refer to the following processing times for your order.

COVID19 PROCESSING TIMES

 

  • Due to Covid19 and a higher demand for the healthful properties in tea, our turnaround time is currently up to 7-14 business days (this does not include weekends or holidays).
  • Shipments originate from Taos, NM. Transit times may vary depending on where the packages are being delivered. Typically shipping times can take up 7 business days around the busiest holiday seasons.
  • Please keep in mind that orders placed after 12 pm MST on Friday will not process or ship until the following week as tea.o.graphy is not open during the weekend.
  • Once your order has been placed, you should receive an automatically generated email with an order confirmation.
  • Once your order has been fully processed and has been prepared to ship (possibly 7-14 business days from order date), you will receive an automatically generated email with your shipment details and tracking number.
  • Please feel free to contact us with any inquiries. Please allow up to 3 business days for a response at this time.

 

GENERAL PROCESSING TIMES

 

  • Due to the hand-crafted nature of our teas, processing time can take up to 5 business days (this does not include weekends or holidays).
  • Orders will be processed in the order in which they are received.
  • Shipments originate from Taos, NM. Transit times may vary depending on where the packages are being delivered. Typically shipping times can take up 3-5 business days.
  • Please keep in mind that orders placed after 12 pm MST on Friday will not process or ship until the following week as tea.o.graphy is not open during the weekend.

 

HOLIDAY & SPECIAL RELEASE PROCESSING TIMES

 

  • During the winter holiday season + new year (November 1 - January 1), in the weeks before Valentine’s Day and mother’s day, and during the release of new or special products/releases - orders can take up to 14 business days for processing prior to shipping.
  • Shipments originate from Taos, NM. Transit times may vary depending on where the packages are being delivered. Typically shipping times can take up 7 business days around the busiest holiday seasons.
  • Please keep in mind that orders placed after 12 pm MST on Friday will not process or ship until the following week as tea.o.graphy is not open during the weekend.

 

RETURNS & EXCHANGES

We're happy when you're happy! Should you have any problems with your order or a product you have received, do not hesitate to contact us right away so that we may remedy the situation. Please note that custom, wholesale, and orders over $500 are nonrefundable but may be eligible for a credit.

OTHER SHIPPING INFO

Currencies and payment methods.

All prices are in US dollars. We securely accept all major credit cards via PayPal or Stripe.

Need a packing slip with your order? Please ask. 

In an effort to save paper, we will not send you a packing slip with your order. If you need one, please be sure to leave a note at check out and we will be happy to include one.

Need extra shipping insurance?

Tea.o.graphy cannot be held responsible for loss or damage of items while in transit. When your item ships, you will receive a confirmation and tracking number. Please contact us if you would like to purchase insurance for your package, we would be happy to do so! Insurance up to $50 is automatically included in USPS Priority Mail shipments.

Shipping outside the USA

If you are ordering from outside of the US, you may contact us with your order details and we will be happy to prepare a custom shipping quote. For international orders, please be mindful of your own country's customs regulations, as tea.o.graphy cannot be held responsible for any taxes, fees, loss or damage resulting from your package's processing through that system. We are not able to mark international items as "gifts", as this is illegal. Thank you for your understanding!

A dark, malty tea with overtones of smoke and tobacco - harkening days bygone when precious tea cargo would travel by camel back and along ancient tea routes from China to Russia and Europe. This tea brings new life to the intriguing complexities and sophistication of ancient traditions in flavor and tea.

All tea.o.graphy blends are carefully handcrafted with a special focus on organic & fair trade ingredients.

with love, from Taos, New Mexico.

Orders & Shipping

Frequently Asked Questions (FAQ)

Read our full list of Frequently Asked Questions here.

•••

How long will the order take to process?

Due to the handcrafted quality of our product, please note that it can take up to 7-10 business days to process your order before shipment. 

We strive to produce and process orders much faster, yet, this also allows for a healthy buffer for the unexpected and/or busier times of the year.

During the winter holiday season + new year (November 1 - January 1), in the weeks before Valentine’s Day and mother’s day, and during the release of new or special products/releases - orders can take up to 10 business days for processing prior to shipping.

How long will the order take to ship after processing?

Shipments originate from Taos, NM. Transit times may vary depending on where the packages are being delivered. 

Typically shipping times can take up to 3-5 business days.  

However, we buffer in up to 7 business days to buffer for the unexpected and/or busier times of the year.

Orders & Shipping

Frequently Asked Questions (FAQ)

Read our full list of Frequently Asked Questions here.

•••

How long will the order take to process?

Due to the handcrafted quality of our product, please note that it can take up to 7-10 business days to process your order before shipment. 

We strive to produce and process orders much faster, yet, this also allows for a healthy buffer for the unexpected and/or busier times of the year.

During the winter holiday season + new year (November 1 - January 1), in the weeks before Valentine’s Day and mother’s day, and during the release of new or special products/releases - orders can take up to 10 business days for processing prior to shipping.

How long will the order take to ship after processing?

Shipments originate from Taos, NM. Transit times may vary depending on where the packages are being delivered. 

Typically shipping times can take up to 3-5 business days.  

However, we buffer in up to 7 business days to buffer for the unexpected and/or busier times of the year.

Frequently Asked Questions

Frequently Asked Questions (FAQ)

Read our full list of Frequently Asked Questions here.

•••

When is it best to place my order?

Please keep in mind that orders placed after 12 pm MST on Friday may not process or ship until the following week as tea.o.graphy’s production studio is not operational during the weekend. Order before then to receive your order sooner! 

Can I get a refund for my order?

We're happy when you're happy!

Should you have any problems with your order or a product you have received, do not hesitate to contact us right away so that we may remedy the situation.

We're happy when you're happy!

Should you have any problems with your order or a product you have received, do not hesitate to contact us right away so that we may remedy the situation.

Frequently Asked Questions

Frequently Asked Questions (FAQ)

Read our full list of Frequently Asked Questions here.

•••

When is it best to place my order?

Please keep in mind that orders placed after 12 pm MST on Friday may not process or ship until the following week as tea.o.graphy’s production studio is not operational during the weekend. Order before then to receive your order sooner! 

Can I get a refund for my order?

We're happy when you're happy!

Should you have any problems with your order or a product you have received, do not hesitate to contact us right away so that we may remedy the situation.

We're happy when you're happy!

Should you have any problems with your order or a product you have received, do not hesitate to contact us right away so that we may remedy the situation.

Secure Payments

We use Shopify and Shopify Payments

We chose Shopify to manage your shopping information with us and build our store both because of their care for security and the ease at which we could create a beautiful and easy experience for you to find and learn all about us and our teas.

Shopify is certified Level 1 PCI DSS compliant. The Payment Card Industry Data Security Standard (PCI DSS) is a security standard for organizations that handle credit and debit card information. The standard was created to increase controls around payment data to reduce fraud. 

Shopify runs annual assessments validating their security and compliance through the continuous risk management of their software and making sure their ecommerce is secure.

For information about Shopify's PCI Compliance reports, see Viewing Shopify’s compliance reports.

Secure Payments

We use Shopify and Shopify Payments

We chose Shopify to manage your shopping information with us and build our store both because of their care for security and the ease at which we could create a beautiful and easy experience for you to find and learn all about us and our teas.

Shopify is certified Level 1 PCI DSS compliant. The Payment Card Industry Data Security Standard (PCI DSS) is a security standard for organizations that handle credit and debit card information. The standard was created to increase controls around payment data to reduce fraud. 

Shopify runs annual assessments validating their security and compliance through the continuous risk management of their software and making sure their ecommerce is secure.

For information about Shopify's PCI Compliance reports, see Viewing Shopify’s compliance reports.